DUE TO GOVERNMENT POLICIES IN REGARDS TO THE "PANDEMIC" THE SUPPLY CHAIN IS STILL AFFECTED THEREFORE PRODUCTION AND SHIPPING IS EXTREMELY DELAYED. THIS IS OUT OF OUR CONTROL.

All sales are final, unless a product does not conform to your order due to our error.

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CARD SPORTS GAMES

Our manufacturer, The Game Crafter creates all games on-demand through an automated process. Because of this, orders cannot be canceled once the order status reaches " in production". At that point, the game is being produced and The Game Crafter cannot make changes to the order or issue refunds. All sales are final upon purchase.

It is possible to cancel an order before the order enters production* through the following steps:

1)  Log into your TGC account

2)  Click on "Shopping" near the top left of the screen, then select "Receipts" from the drop-down list

3)  Click on your order number

4)  If your order has not yet entered production, you'll see the option to cancel on right-hand side of the screen

When your order is canceled, you'll receive an in-shop credit for the total.  You may request a refund via your original payment method by contacting us through the green "Get Support" button on the bottom right-hand corner of our site.  

*Note that, if you have downloaded files from the game that are available only after purchase, you will not be able to cancel/refund your order, as you have already received part of the game.  

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Refunds

• All sales are final, unless a product does not conform to your order due to our error.

• You have three days in which to reject a product that is nonconforming.  Products not rejected within three days will be deemed to be accepted by you on delivery as received in good condition accordance with these Terms.

• We will remake your product if we make any error and you notify us of the error within three days of delivery.

• We may ask that you return the damaged/wrong product. Shipping charges are not refundable.

• We will try to fix or replace your product as quick as possible.

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